Welcome to our FAQ page! Here you’ll find answers to commonly asked questions about our EV products and services. If you can’t find what you’re looking for, please feel free to contact us.

1. What types of EV charging cables do you offer?

We offer a variety of charging cables suitable for different types of electric vehicles. This includes Type 1, Type 2, and Tesla compatible charging cables. Please check the product descriptions to choose the best cable for your EV.

2. Can I use your portable charger for any electric vehicle?

Our portable chargers are designed to be compatible with most electric vehicles. However, we recommend checking the specific product description or contacting our support team to confirm compatibility with your EV model.

3. What is the purpose of an EV discharge plug?

An EV discharge plug allows an electric vehicle to transfer energy back to the grid or home appliances. This can be useful in situations of power outages or to reduce electricity costs during peak hours.

4. How long does it take for my order to arrive?

The delivery time depends on the shipping method you choose and your location. Typically, orders are delivered within 3-5 business days.

5. Do you ship internationally?

Yes, we do offer international shipping. However, shipping fees and delivery times will vary based on the destination.

6. What is your return policy?

If you’re not satisfied with a product, you can return it within 30 days of purchase. The product must be in its original condition and packaging. Please visit our ‘Returns & Refunds’ page for detailed instructions.

7. Do your products come with a warranty?

Yes, all of our EV products come with a 2-year warranty that covers manufacturing defects. If you experience any issues, please contact our customer service for assistance.

Can’t find the answer you’re looking for? Please visit our Contact Us page or drop us an email at info@obocharge.com, and our support team will be happy to help!

Remember to regularly check our FAQ page as we continually update it based on your feedback and inquiries.